Sugarmat Reviews
Sugarmat Customer Reviews (4)
- Most recent
- Oldest
Sugarmat Customer’s Q&A
Sugarmat FAQs
About Sugarmat.com Payment Method?
Sugarmat.com, a company based in Montréal, Canada, offers a variety of payment methods for its customers. The platform accepts credit/debit cards and digital payments such as Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Shop Pay Installments, Apple Pay, Google Pay, and Facebook Pay. The total amount a user will bear before and after purchase is reflected on the checkout page - the total amount is the item price + shipping fare + sales tax. The full final price customers pay is calculated automatically on the checkout page. Sales Tax is added in product price and paid during the check-out. Depending on the country, some orders may be subjected to custom taxes. The purchaser is responsible for this amount. Please note that the platform offers free shipping on orders above $250.
Sugarmat.com Return Policy?
Sugarmat has a Return Policy that allows customers to return their purchases if they are not 100% satisfied. Customers can email help@sugarmat.com to initiate the return process. A return document will be emailed to the customer, which needs to be mailed in with the item to the return address provided. The customer is responsible for any return shipping costs. Returns and exchanges must be made within 15 days of receipt. The items should not be worn, washed, or altered. Once the package is received, the refund will be processed. The full refund will be given by the same method used to pay, but the cost of the return ($25) will be taken out of the original payment. Sale Items are final and may not be returned.
In terms of Shipping Policy, Sugarmat ships internationally to over 50 countries around the world including USA, Canada, Latin America, Asia, Europe, and Australia. Free shipping is offered for all orders over 200USD. However, this cannot be combined with other discounts. The system will automatically overwrite free shipping if a better discount offer is available. It may take up to 10 working days for processing during peak periods and holidays. A tracking number will be sent via email as soon as the package is sent. Depending on the country, some orders may be subjected to custom taxes. The purchaser is responsible for this amount. Unfortunately, Sugarmat cannot ship to PO Boxes at this time.
About Sugarmat.com Prices and Cost?
Sugarmat.com offers a variety of yoga mats and accessories. The LUX PU Yoga Mat (3MM & 5MM) is available from $108.00 USD. The Spotty Paradise - LUX PU Yoga Mat (3MM) and the Sunflowers by Vincent Van Gogh - PU Yoga Mat (5MM) are priced at $118.00 USD. The A Wheatfield, with Cypresses by Vincent van Gogh - PU Travel Yoga Mat (1.5MM) is priced at $89.00 USD, while the West Coast - Suede Travel Yoga Mat (1MM) is available for $78.00 USD. Accessories such as the Yoga Block - Plum and Yoga Stretching Strap - Plum are priced at $26.00 USD and $22.00 USD respectively. The Yoga Bolster is available for $69.00 USD. The Pink Pampas Yoga Mat Carrier and the Jade Chinoise Yoga Mat Carrier are both priced at $29.00 USD. The Sugary Yoga Bag is available for $68.00 USD. The website also offers a 10% discount on the first purchase and a bundle offer of 10% off when you get 1 PU Mat & 1 Yoga Towel. Prices may vary based on the product and its features.
About Sugarmat.com Popular Products and Services?
Sugarmat.com is a popular online store that offers a wide range of yoga mats and accessories. Some of the best-selling products include the LUX PU Yoga Mat in various designs such as Dream Catcher Blue, Dream Catcher Red, and The Spotty Paradise. These mats are available in different thicknesses, 3MM & 5MM, and are priced from $108.00 USD. Other popular items include the PU Travel Yoga Mat with designs inspired by famous artworks like Sunflowers by Vincent Van Gogh and The Water Lily Pond by Claude Monet, priced at $118.00 USD.
In addition to yoga mats, Sugarmat also offers yoga accessories such as Yoga Blocks and Stretching Straps in various colors like Plum and Pink, priced from $22.00 USD. They also sell Yoga Mat Carriers in designs like Pink Pampas and Jade Chinoise, and Yoga Bags.
Sugarmat also has a Masterpiece Collection in partnership with the National Gallery, London, featuring some of the world’s most celebrated artworks on yoga mats. They offer a 10% discount on the first purchase for those who join the Sugarlist. There's also a bundle offer of 10% off when you get 1 PU Mat & 1 Yoga Towel.
All products are made from eco-friendly materials, including 100% natural rubber, synthetic suede, and water-based ink. The store also offers a selection of yoga wear and other items. The products are designed to be chic, functional, and affordable, making them a favorite among yoga enthusiasts around the world.
Are there any reviews about Sugarmat.com?
Reviews about Sugarmat.com are mixed. Some customers have reported a positive experience, praising the quality of the mats, their eco-friendly nature, and the beautiful designs. The mats are said to be made from 100% natural rubber, synthetic suede, and water-based ink, and are free of toxic materials. They are also praised for their absorbency and durability, with some customers stating that the mats do not wear out from yoga practice. However, there have been numerous complaints about customer service and delivery issues. Many customers have reported not receiving their orders and not getting any response from the company despite multiple attempts to contact them. Some have even labeled the company as a scam. Therefore, potential buyers should exercise caution when considering a purchase from this site.
How can I contact Sugarmat?
Sugarmat can be contacted through email. For inquiries about an order, products, or the website, the email address is help@sugarmat.com. For business, partnerships, media, and wholesale inquiries, the email address is info@sugarmat.com. Additionally, Sugarmat's physical address is 8620 chemin Delmeade Mont-Royal, QC H4T 1L7. The phone number is (604) 767-7246. Please note that this information is subject to change, so it's always a good idea to check the official Sugarmat website for the most current contact information.